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Remote PC Access, Web Conference, Remote Support & Webinar to PC and Mac Guide

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Remote Support

5.3 Providing Multi-Tier Support

To join a meeting as a joint-supporter, you need a user account in the TurboMeeting system and follow the steps below.

  1. Follow the path Start menu Programs TurboMeeting Start Meeting or double-click the TurboMeeting shortcut from the desktop.
  2. Enter the login credentials and Sign In.
  3. In the meeting control pane the options displayed are:

    • Host an unscheduled meeting
    • Join a meeting
    • Schedule a meeting

    Click Join a meeting to host an impromptu support meeting.
  4. There are two different ways in which you can join the meeting.


    remote support options
    Options to join Remote Support Meeting

    Here you choose the option I want to work with the Meeting Host to support other.