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Remote Support

5.7 Remote Support One To One File Transfer

During a support session, you as the host may want to transfer files from your computer to the attendee’s computer, or vice versa. To transfer files, the host clicks the Send Files button in TurboMeeting. The host then chooses which files and folders to transfer and which direction to transfer the files. For security reasons, a warning message is displayed if the host tries to transfer a file from the attendee’s computer.

file transfer
File Transfer window during Remote Support session