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Remote Support

5.6 Closing Remote Support Session and Locking Computer

There are situations where the attendee is not available at the system throughout the support session. If the host finishes work on the remote computer, the host can click the Close & Lock button. This will close the remote support session and, as a safety measure, lock the attendee’s computer. The result is that the attendee’s computer will display the Windows Login screen if their computer is running Windows.