Self-Hosted Web Conferencing Service by RHUB Appliance

 

 

 
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RHUB Web Conferencing Overview

  1. What is web conferencing?
  2. How to identify a quality web conferencing product?
  3. How does RHUB advance technology to deliver a quality product?
  4. Why should I choose a web conferencing appliance?
  5. Why should I choose a RHUB web conferencing appliance?
  6. What is the ROI from owning a RHUB web conferencing appliance?

What is web conferencing?

Web conferencing is to share and/or control computer applications shown on computer screens among a group of people within or cross organizations via the Internet. It is different from video conferencing, which transfers moving images that usually come from cameras.  Web conferencing has been widely used for sales presentation, remote support, training, and countless real-time collaborative applications to save time and improve productivity.

Similar technology has been used in remote desktop access tools such as PCAnywhare and Microsoft remote desktop, which are commonly used between two computers and limited behind the organization's firewall. Web conferencing emphasizes the collaboration among people from different organizations, which involves more technical challenges than regular desktop sharing tools.

How do I identify a quality web conferencing product?

The basic key technical challenges behind web conferencing includes:
  • Traversing enterprise firewalls without compromising configuration or security 
  • Quick download and easy one-click installation in just a few seconds
  • Always-on meetings over unreliable Internet connections from all different meeting attendees

There are many vendors in the market. However, only a few of them have really achieved excellence because of these technical challenges. Being an experienced user, you can quickly tell the product quality by the time required for an attendee to join your meeting, the percentage of your attendees who can successfully join the meeting and the percentage of your attendees who can complete the meeting regardless the quality of their internet connection.

How does RHUB advance technology to deliver a quality product?

RHUB was founded to overcome the above basic key technical challenges. Today, RHUB has over four thousands users around the world, including users from leading banks and government agencies where the network environment is dramatically restricted. With RHUB TurboMeeting 3.0, you can
  • Host meetings with any users from different organizations around the world regardless their firewall and software installation policy. The only requirement is that the user can browse the Internet.
  • Have your meeting attendees join your meetings in seconds. For "view-only" attendees where attendees can view but cannot present, no download is required. Joining a meeting is as easy as typing a URL. For interactive meetings where attendees can both view and present, PC attendees need to download just less than 800KB meeting manager and Mac web conferencing attendees download less than 1.3MB.  Installation is just one-click.
  • Complete your meetings regardless of your or your attendees' Internet connection quality. RHUB auto-reconnection technology detects and auto-reconnects any meeting participant in ten seconds.

In addition to responding the above basic technical challenges, RHUB TurboMeeting 3.0 addresses another level of challenges:

  • Privacy protection by allowing meeting hosts to select a specific application to show to attendees
  • Cross-platform compliancy by allowing users from all different platforms such as PC, Mac, Linux, Unix and even iPhone to join meetings
  • Connect users from two main computer platforms: PC and Mac. Allow them to have fully interactive collaboration

Why should I choose a web conferencing appliance?

Web conferencing solution is delivered in three ways:
  • Hosted services
  • Software (on-premise)
  • Appliance (on-premise)

The above figure shows the pros and cons of different deployment models. Appliance is the model that combines the advantages of hosted service and software only deployment and avoids their shortcomings. 

Wainhouse Research, the leading market research firm on rich media conferencing solutions, has discovered constantly over years that over half of web conferencing users demand on-premise web conferencing solutions. The top reasons are:

  • Simple needs
  • Costs
  • Strategic competency
  • Security

Read Wainhouse Research's study on "The Case for Deploying a Premise-Based Web Conferencing Server".

When the users were asked why not to deploy on-premise solutions yet, the top reason is:

  • Lack of skills and resources

Web conference appliance, not the software deployment model, is designed to resolve the above shortcomings. With a Web conferencing appliance, everything needed is built into one single appliance. There is no need for an operating system, database server, web server, separate computer, and software installation, which are typically required for on-premise software deployment.

Why should I choose a RHUB web conferencing appliance?

As you may have found, there are only a few vendors that provides web conferencing appliances. Most of them embed web conferencing function into other applications such as VoIP, video and network security, and treat web conferencing function as an add-on feature. The problems with those products are: 
  • Difficult to use and deploy
  • Not focused on web conferencing 
  • Very high upfront cost

RHUB focuses only on web conferencing. RHUB web conferencing appliance is: 

  • Very easy to use and deploy. The one-time deployment takes you 20-30 minutes.
  • Most competent in web conferencing (see the above section about RHUB technology)
  • Very affordable 
  • IT-maintenance free. Firmware is updated automatically.

What is the ROI from owning a RHUB web conferencing appliance?

To maximize profits, hosted service providers usually make different web conferencing applications into different packages and sell them separately. For example, one leading vendor has different websites for web conferencing, remote support (over $300/month for one user license), seminars, and remote access to computers. The RHUB appliance delivers those functions (that use the same underlying technology) into one appliance. 

RHUB web conferencing appliance has been used to host meetings for:

  • Sales presentations and product demos
  • Internal meetings within your networks  
  • Remote support for your customers 
  • Remote training & seminars
  • Remote access to your computers in office or home
  • Engineering collaboration
  • Any real-time collaboration where desktop sharing is needed

Depending on how you use RHUB appliance in your business, your ROI can be as short as 2.5 months compared with hosted web services.

 

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