Remote Support Features

Rich features for IT support professionals

TurboSupport remote support features include:

Remote support specific
  • Instantly view and remote control
  • Remotely reboot in regular and safe mode
  • Remotely login as admin
  • Allow up to 4 participants in one support session
  • Switch to training mode during support session
  • Switch to unattended support
  • Remotely lock supported computer at the end of session
  • Send Ctrl + Alt + Del
  • Blank remote desktop
  • Retrieve remote computer system information
  • UAC compatible
  • RDP session compatible
  • Optionally switch between remote multi-monitors
  • On-premise security to protect internal sessions
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    General
  • Free mobile apps to conduct remote support
  • PC and MAC compatible
  • Firewall & proxy friendly
  • Free audio conferencing service included
  • VoIP
  • Video conferencing
  • Recording
  • Annotation
  • Schedule in advance
  • Outlook integration
  • Detailed reporting
  • Remote printing
  • File transfer to one or all attendees
  • Chat
  • Push URL and Q&A
  • Auto-reconnection
  • Support 9 languages
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