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Comparison: RHUB, WebEx, Citrix and LogMeIn


RHUB web conferencing servers are designed for large and small organizations. The server cost can be paid off by 3 - 10 months of monthly subscriptions.

The following table compares the web conferencing & remote support solutions from RHUB, WebEx, Citrix and LogMeIn.

  • RHUB: the leading provider for web conferencing and remote support servers
  • WebEx: the leading hosted web conferencing service provider for large and medium organizations
  • Citrix: the leading hosted web conferencing service provider for small organizations
  • LogMeIn: the leading hosted remote support service provider for small organizations
 
Web Conferencing:
Features RHUB
TM-210
WebEx
Meeting Center
Citrix
GoToMeeting
LogMeIn
Rescue
     Present and control remotely  
     Application sharing  
     Firewall & proxy friendly  
     Chat  
     File transfer    
     Polling    
     Pause meetings  
     Whiteboard    
     Annotation  
     Schedule meetings  
     Auto-reconnection  
     Fit-to-screen display  
     Recording  
     Multipoint video conferencing  
     Free audio conferencing service  
     VoIP & PSTN mixing  
     Remote printing    
     Outlook integration  
     Image quality Good Poor Fair  
     VoIP quality Excellent Poor Fair  
     Speed (frames/second) Fast & consistent Fast but not consistent Fast & consistent  
     Delay Short Short Longer  
     View-only, guaranteed attendance      
     Support true color for special
     applications
     
     Share computer audio      
     Panelists for large meetings      
     Raise hands via desktop & phone      
     Full-desktop HD photo-quality
     webcam streaming
     


 Remote Support:
Features RHUB
TM-210
WebEx
Meeting Center
Citrix
GoToMeeting
LogMeIn
Rescue
     Instant view and remote control    
     Remote reboot to regular or safe
     mode
   
     File transfer    
     Auto-reconnect and auto-login    
     Multi-tiered concurrent support      
     Transfer support sessions      
     Support session queue      
     Switch to training mode      
     Remote logoff & login to different
     users
   
     Send Ctrl+Alt+Del    
     Auto-reconnection    
     Fit-to-screen display    
     Recording    
     Auto-remove remote client
     installation
   
     Remote printing    
     Remotely start a unattended
     support session
     
     Guaranteed connection    

 


Remote Access:

Features RHUB
TM-210
WebEx
Meeting Center
Citrix
GoToMeeting
LogMeIn
Rescue
     Always on after power recycle
     or reconnection
     
     Irreversible encryption of
     meeting passwords
     
     Remote lock computer any time      
     Remote reboot to regular or safe
     mode
     
     Multi-party access      
     File transfer      
     Remote logoff & login to different
     users
     
     Send Ctrl+Alt+Del      
     Change colors from 256 to 32-bit
     true color for special applications
     
     Auto-reconnection      
     Fit-to-screen display      
     Remote printing      
     Recording      


Webinar:
Features RHUB
TM-210
WebEx
Meeting Center
Citrix
GoToMeeting
LogMeIn
Rescue
Host:        
    Present desktop or an application      
    Polling      
    Reporting      
    Webinar registration on
    my website
     
    Webinar management      
         
Attendees:        
    View-only, guaranteed attendance      
    Cross platforms      


Security:
Features RHUB
TM-210
WebEx
Meeting Center
Citrix
GoToMeeting
LogMeIn
Rescue
      Transmission security SSL & Proprietary SSL & Proprietary SSL & AES SSL & Proprietary
      Access security Meeting ID and password Meeting ID and password Meeting ID Session ID
      My firewall protection for
      internal meetings
     


Misc.
Features RHUB
TM-210
WebEx
Meeting Center
Citrix
GoToMeeting
LogMeIn
Rescue
     Hybrid mode - Interactive
     attendees (meeting panelists)
     mixed with view-only attendees
     for the best user experience and
     performance
     
     Customization (my logo, my
     home page, etc.)
     
     LAN speed for internal meetings    
     Number of users (hosts) who 
     can host meetings
Unlimited 1 1 1
     Integration APIs      
     Monitor employee desktops
     (optional)
     
     LDAP integration      
     Directing attendees to my web
     page at the end of meetings
     
     International language support

 

Payback time for 2 hosts: 3 - 12 months

Features RHUB
TM-210
WebEx
Meeting Center
Citrix
GoToMeeting
LogMeIn
Rescue

     Payback by owning TM-210

      (2 concurrent meeting rooms,
      unlimited hosts)    

$1195
(one-time purchase)
12 months
(2 subscriptions * $49/month)
12 months
 (2 subscriptions  * $49/month)
5 months
(2 subscriptions * $129/month)
3 months of payback for meeting & support

 

Payback time for 10 hosts: 1 - 2.5 months

Features RHUB
TM-210
WebEx
Meeting Center
Citrix
GoToMeeting
LogMeIn
Rescue

     Payback by owning TM-210

     (2 concurrent meeting rooms,
      unlimited hosts)

    
$1195
(one-time purchase)

unlimited hosts

2.5 months
(10 subscriptions * $49/month)
2.5 months
 (10 subscriptions  * $49/month)
1 month
(10 subscriptions * $129/month)
less than 1 months of payback for meeting & support for many organizations

 

The more employees that use the RHUB server, the quicker payback is. The RHUB server empowers EVERY employee to be more productive. 


Cost Savings over Time for 2 hosts (accumulated costs in the US dollars over 24 months. Costs for the RHUB server include the optional warranty subscription in the second year.):

Cost Savings over Time for 10 hosts (accumulated costs in the US dollars over 24 months. Costs for the RHUB server include the optional warranty subscription in the second year.):

The above cost saving charts are based on TM-210, an entry model of the RHUB products. Higher end models will bring faster cost savings to larger organizations.