RHUB Remote Access Server Features and Benefits

RHUB remote access products are most useful for the following users:

Tele-commuters: Work on your office PC from home securely.
Travelers: Access your PC and files from hotels, airports, and virtually any Internet hot spot.
After-Hours Workers: Access your office desktop, email and other corporate resources after business hours.
System Administrators & Supporters: Remotely manage multiple PCs from anywhere

RHUB remote access servers provide you the capability to remotely access up to 1,000 computers with on-premise security and very affordable price. Because remote access is very sensitive to security, a hosted service cannot provide you with the strict security requirement your organization needs.

A "phone-home" remote control use case:

Unlike the on-premise software solution such as pcAnywhere from Symantec, RHUB remote access servers do not require you to open any inbound TCP ports in order to access a remote computer. As a result, RHUB remote access servers extend remote access to a much broader range of uses. For example, a reseller can start a remote access session on a VoIP server they sell. As soon as a customer receives and starts the server, the reseller can instantly gain control of the server and conduct remote configuration and support. The customer does not need to do anything but plugs in an Ethernet cable and turns it on.

3 Clicks to Start Your Remote Support:

The tables below show the main features of the RHUB collaborative remote support server.

Remote Access (or Unattended Remote Support) Specific Features

Main Features	Descriptions	Supported Platforms
Always on after power recycle or reconnection.	Whether the remote computer's power is recycled or re-connected, you always have access to it.	PC
Irreversible encryption of meeting passwords	The password for the remote access meeting session is irreversibly encrypted in the database. The password is not saved anywhere, including on the remote and local computers. The password transmission over the Internet is encrypted via SSL.	PC
Remote lock computer any time	In addition to the secured meeting password, you can lock your computer remotely to add another layer of access protection.	PC
Remote reboot in the regular or safe mode	You can remotely reboot your computer. After reboot, you can still access the remote computer.	PC
Multi-party access	You can invite up to two additional parties to access the same remote computer for collaboration.	PC
Send Ct+Alt+Del	You can send Ctl+Alt+Del keys to the remote computer	PC
Remotely logout or login as a different user	You can remotely logout and login as a different user	PC
Hide a remote access session to monitor a remote desktop	Start a remote access meeting and hide it. Logout the computer. Now you can remotely monitor the PC from anywhere while the computer users cannot see and delete the meeting. This can be used to remotely monitor employee or children desktops. Read more	PC
Mini-Meeting	You can invite up to 9 other participants to join your remote access session. Every participant can view and control the remote desktop.	PC

Common Features of RHUB Server:

Main Features	Descriptions	Supported Platforms
Multipoint video conferencing	The system allows up to four webcams to join a video conferencing	PC & Mac
HD VoIP audio conferencing	All meeting attendees can use the computer microphones and speakers to conduct audio conferencing with HD voice quality. A decent headset is strongly suggested to avoid echo. It supports over 200 attendees in one meeting session.	PC & Mac
Free audio conferencing	All participants in a meeting can attend an audio conference and get land-line quality. It is free and integrated.	All platforms
Firewall & proxy friendly	Complies with existing firewall settings, without compromising security.	All platforms
Compatible with lockdown computers	Capable of working with lockdown computers	All platforms
Chat	Interactive meeting attendees can chat with each other. Chat sessions can be saved for later reference.	PC & Mac
File transfer	Attendees can send files or folders to every attendee or a specific attendee. Sending files automatically resumes when an attendee Internet connection reconnects.	PC & Mac
Change colors	Easily changes colors among 256 colors (for the fastest speed), 16-bit and 32-bit true color (for the best image quality). For example, for remote support, the 256 colors are adequate. For artwork with a client, choose 16-bit or 32-bit.	PC & Mac
Whiteboard	A whiteboard is available for drawing	PC & Mac
Annotation	Allows you to draw annotation marks anywhere on your screen to emphasize your points or ideas. You can save the annotation as JPEG files.	PC & Mac
Auto-reconnection	There are many reasons why your or your attendees' Internet connection could be lost in the middle of a meeting. Your meeting will continue as soon as the Internet reconnects. No need to restart or rejoin a meeting.	All platforms
Schedule Meetings	You can schedule single or recurring meetings. You can publish the scheduled meetings anywhere you want. The system displays scheduled meetings in both HTML and XML.	PC & Mac
Remote Printing	Remote print of any documents to any attendees in a meeting/support session	PC
LDAP Integration	Use your own LDAP or Active Directory for the user authentication and facilitate the deployment. Available only for enterprise models: TM800 and above.	All platforms
Fit-to-screen display	Perfectly displays the presenter's screen on your screen, regardless of the presenter's screen size.	PC
Remove client software at the end of a meeting	You as the meeting host can specify whether the TurboMeeting client is removed from your attendees' computers at the end of a meeting.	PC & Mac
Outlook and audio conferencing integration	When you send out invitation emails via Outlook for scheduled meetings, the system will automatically mark your calendar and have an option for your attendees to mark their calendars. The system also allows you to specify the audio conference call numbers and access code.	PC
Maximum customization	1. Start or join meetings from your internal home page or other enterprise applications; 2. Direct your attendees to your own promotion page when meetings end; 3. Brand your TurboMeeting with your company name and logo; 4. Publish your scheduled meetings on your websites or other applications	All platforms
24 x 7 operation and no maintenance needed	The server operates 24 x 7. Firmware (including the meeting client software) is automatically updated. No maintenance is needed.	All platforms
International Language support	The current version supports English, Spanish, Chinese (Simplified & Traditional) and Japanese.	PC
Recording	Record screen and voice. A player is built in with recording data. One executable file has both data and a player.	PC
Firewall-protected internal meetings	When you start a meeting, you can tell the system whether it is an internal meeting, which only accepts attendees who come behind your firewall or come from those public IP addresses you specified during the system setup.	All platforms
Unlimited registered users	There is no limit on the number of hosts you can register to use the system. It only limits the number of concurrent users using the system and the number of concurrent meetings.	All platforms
Manage meetings	You can monitor all meetings running in the system and terminate any of them to conserve licenses or for any other reason.	All platforms